23/05/2026

1. Introduction

Bright Start Mortgage LLC (“Company”, “we”, “our”, or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, forms, and services.

2. Information We Collect

Personal Information

We may collect:

Name

Phone number

Email address

Property and related information

Any information submitted through our forms

SMS/Text Message Communications

When you provide your mobile phone number and consent to receive text messages from Bright Start Mortgage LLC, we may send SMS messages related to inquiries, appointment confirmations, showing schedules, consultations, service updates, customer support, transaction-related communications, and, where separately authorized, marketing or promotional messages.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us at +1 313-777-7343

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Bright Start Mortgage LLC. If you do not wish to receive text messages, you may still contact us by phone or email.

3. How We Use Your Information

We use your information to:

Respond to inquiries

Provide related services

Send transactional communications

Send marketing communications (only with consent)

Improve our services

4. SMS Communication & Consent

By providing your phone number and explicitly opting in via our forms, you consent to receive SMS messages from:Bright Start Mortgage LLC

Types of Messages

Appointment reminders

Updates and notifications

Follow-ups

Promotional messages

Message Frequency

Message frequency may vary.

Message & Data Rates

Message and data rates may apply.

Opt-Out

Reply STOP to unsubscribe at any time.

Help

Reply HELP for assistance.

Mobile Information and SMS Consent

We do not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties for their own marketing or promotional purposes.

Mobile information may be shared only with service providers that help us deliver SMS communications, manage customer relationships, operate our business systems, or comply with legal and carrier requirements. These service providers are not permitted to use your mobile information for their own marketing purposes.

5. Consent and Data Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.We do not sell or rent your personal data. We may share data only with:

Service providers (e.g., CRM, messaging platforms)

Legal authorities if required

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access or disclosure.

7. Cookies

We may use cookies and tracking technologies to enhance user experience and analyze traffic.

8. Your Rights

You may:

Request access to your data

Request corrections or deletion

Withdraw consent

9. Third-Party Links

We are not responsible for third-party websites linked from our platform.

10. Changes

We may update this policy. Changes will be posted with a revised effective date.

11. Contact

Bright Start Mortgage LLC Website: https://bright-star-mortgage.com/